We, at ShaadiCentre.com, take your privacy very seriously and abide by the following policy to ensure your satisfaction. If you have any concerns, please do not hesitate to write to us.

Privacy Policy FAQs

This section covers ShaadiCentre.com's treatment of personally identifiable information that ShaadiCentre.com collects when you are on our site or centre.

Read on for information on the following aspects about our Privacy Policy:

1. What information does ShaadiCentre.com collect/track about me?
2. What does ShaadiCentre.com do with the information it collects/tracks?
3. With whom does ShaadiCentre.com share the information it collects/tracks?
4. Tell me about links with other sites.
5. Tell me about Cookies.
6. Tell me about ShaadiCentre.com policy on correcting, updating or removing personal information.
7. How will I know of changes in ShaadiCentre.com privacy policy?
8. Tell me about security of my personal information.
9. Tell me about ShaadiCentre.com's email policy.
10. Tell me how to contact ShaadiCentre.com.

1. What information does ShaadiCentre.com collect/track about me?
   ShaadiCentre.com is a unique online and offline matrimonial service designed to provide an easy way for our members to meet each other. To accomplish this, our members create their own unique profiles and our matching technology provides them matches based on their pre-selected criteria. In order to do this, we ask for certain personal information which is displayed on the site. (This information includes physical / mental disability.) (Of course, all ShaadiCentre.com visitors may browse the site, search member profiles and view any articles or features our site has to offer without entering any personal information.)
   
   Information Collected/Tracked by ShaadiCentre.com
   
   ShaadiCentre.com gathers two types of information:
   
   1. Information users submit; and
   2. Information not directly submitted.
   • Information users submit
     
     MEMBERS
     
     There are two types of user-submitted information we collect: Public and Private. We define Public information as personal information that may be displayed on the site at the behest of the member, such as gender, age, height, telephone number, photograph, etc. Private information is defined as any information that allows others to contact a user other than through ShaadiCentre.com or allows the collection of information about the user other than what is displayed on the site.
     
     Public: To accomplish our goal of bringing compatible people together, we must gather personal information, which may or may not include: customer-specified ShaadiCentre.com username, gender, age, religion, income range, profession, telephone number, preference/lifestyle information, general geographic location, photograph, videos and horoscope
     
     Private: This information is gathered from members and guests who apply for the various services our site offers. This information includes, but is not limited to: email address, first name, last name, credit card number or checking account information for payment, a user-specified password, mailing address, zip code and telephone number. ShaadiCentre.com also requires certain documents to be submitted by the members in order to get their profile details verified. These documents include, but are not limited to copies of the passport, driving license, education certificate and ration card. These document copies are used only for verification and never shared with any other member or displayed on the site.
     
     ShaadiCentre.com also allows members to submit public and private information on behalf of others - child/ward, sibling or friend. If such child/ward, sibling or friend does not wish this information to be displayed, she/he has the option to request removal of such information after providing the necessary evidence that the information pertains to her/him.
     
     When you register with www.ShaadiCentre.com you allow us to share your information with our partner sites: Astrolife.com and Shaadi.com, so that we can serve you better through the astrology services of Astrolife.com and the online matrimonial services of Shaadi.com. You agree to allow us to share your personally identifiable information with either or both of these partners.
     
     FRAMING: We utilize framing techniques to make it appear that the user is still on the web site when they are actually on a third party web site.
     
     SURVEYS & CONTESTS: From time-to-time our site requests information from users via surveys or contests. Participation in these surveys or contests is completely voluntary and the user therefore has a choice whether or not to disclose this information. Information requested may include contact information (such as name and shipping address), and demographic information (such as zip code, and age).
     
     SHAADICENTRE.COM AFFILIATE PARTNERS: The Affiliate Partner program is a vehicle for other websites to link to ShaadiCentre.com. No personal member information is exchanged with the Affiliate Partner.
     
     Testimonials and Success Stories: Satisfied users of ShaadiCentre.com have chosen to post testimonials and Success Stories on our web site or through their advisors at the centres. All permissions have been obtained to post these testimonials.
   • Information not directly submitted
     
     AGGREGATE: This is information we collect that is not personally identifiable, such as browser type and IP address. This information is gathered for all users to the site.
   
   
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2. What does ShaadiCentre.com do with the information it collects/tracks?
   ShaadiCentre.com uses the information it collects in the following ways:
   
   • Information users submit
     
     MEMBERS
     
     Public: Public information supplied by members is intended to be viewed by visitors to the site. This information is used by visitors for searching and matching purposes. Public information cannot be used to identify a specific member by name, address, etc (except photograph). Only premium members can view telephone number(s) of other members.
     
     Private: We primarily use member's addresses and photo ID and address proof documents to verify the member's details. Member's address information and document proofs submitted are never disclosed to other members. We also use the member's address for direct communication and provide service of sending matching bio-datas by courier. Address may also be used in private correspondence with the user for customer service issues. Financial information that is collected is used to bill the user for products and services. All other private information submitted by the user is confidential and is not disclosed except as required by law or to protect members of ShaadiCentre.com. All private information except financial information submitted during the process of a financial transaction & certain account-related information collected at the time of registration can be updated or deleted by the user at any time, as follows:-
     
     Updating information:
     
     
     • Login to your ShaadiCentre.com account
     • Click on My Profile
     • Use Edit options in the page to update relevant information and submit
     • NOTE: To prevent misuse of the system, some information such as date of birth can be changed only on request. To do so, please connect with your advisor or centre.
     
     SURVEYS & CONTESTS: Contact and other information collected for contests is used to notify the winners and award prizes. Survey information collected is used to monitor or improve the site usage experience.
     
     SHAADICENTRE.COM'S AFFILIATE PARTNERS: Information submitted by the Affiliate Partner is used for establishing and maintaining a business relationship. No personal or business information is shared outside the relationship between ShaadiCentre.com and the Affiliate Partner. Affiliate Partners may not view or access private information of ShaadiCentre.com subscribers.
   • Information not directly submitted
     We use your server, IP address, and browser-type related information in the general administration of our website. We may store member login ids of users and their IP addresses for certain activities they perform for security purposes in order to track down the person in case of illegal activities.
   
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3. With whom does ShaadiCentre.com share the information it collects/tracks?
   Except where you are expressly informed on the site or as described in this privacy policy we do not sell, rent, share, trade or give away any of your personal information. However, we reserve the right to disclose your personally identifiable information as required by law and when we believe that disclosure is necessary to protect our rights and/or comply with a judicial proceeding, court order, or legal process served on our Web site. ShaadiCentre.com may tie-up with partners to bring you various services (e.g. Response Management Service of posting classified ads in publications).
   
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4. Tell me about links with other sites.
   ShaadiCentre.com may contain links to other websites. Please be aware that ShaadiCentre.com is not responsible for the privacy practices of other Web sites. We encourage you to be aware of this when you leave our site, and to read the privacy statements of each and every web site that collects personally identifiable information. This privacy statement applies solely to information collected by ShaadiCentre.com.
   
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5. Tell me about Cookies.
   ShaadiCentre.com uses cookies to deliver various services and to keep track of your personal preferences. A cookie is a small text file that can be entered into the memory of your browser to:-
   
   
   • help a website recognize repeat users;
   • facilitate the user's ongoing access to and use of the site;
   • allow a site to track usage behavior;
   • compile aggregate data for content improvements; and
   • undertake targeted advertising.
   
   If you do not want information collected through the use of cookies, most browsers contain a function that allows a user to deny the cookie feature. You can also delete cookie files from your computer at your discretion. Please note that the use of cookies is a necessary part of the ShaadiCentre.com technology and is necessary if you wish to access ShaadiCentre.com. Disabling the cookie feature on your browser or deleting cookie files from your computer will render you unable to access certain features on ShaadiCentre.com and participate in its services. Cookies may also be necessary to provide the user with certain features such as customized delivery of information. Consequently cookies we serve are tied to the user's personally identifiable information.
   
   ShaadiCentre.com uses cookies to provide its services, to deliver content specific to your interests, to save your password so you don't have to re-enter it each time you visit different pages on our site, and for other purposes.
   
   Please note that cookies are used only to recollect information sent to your computer from ShaadiCentre.com. We CANNOT access any information not sent by ShaadiCentre.com.
   
   Some of our business partners may use cookies on our site (for example, advertisers). However, we have no access to or control over these cookies.
   
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6. Tell me about ShaadiCentre.com policy on correcting, updating or removing personal information.
   
   ShaadiCentre.com is not responsible for any incorrect or inaccurate Content posted on the Site or in connection with the ShaadiCentre.com Service, whether caused by Users, Members or by any of the equipment or programming associated with or utilized in the Service, nor for the conduct of any User and/or Member of the ShaadiCentre.com Service whether online or offline. ShaadiCentre.com assumes no responsibility for any error, omission, interruption, deletion, defect, delay in operation or transmission, communications line failure, theft or destruction or unauthorized access to, or alteration of, User and/or Member communications or any communications by ShaadiCentre.com to its Members. ShaadiCentre.com is not responsible for any problems or technical malfunction of any telephone network or lines, computer on-line-systems, servers or providers, computer equipment, software, failure of email or players on account of technical problems or traffic congestion on the Internet or at any web site or combination thereof, including injury or damage to Users and/or Members or to any other person's computer related to or resulting from participating or downloading materials in connection with the ShaadiCentre.com Site and/or in connection with the ShaadiCentre.com Service. Under no circumstances will ShaadiCentre.com be responsible for any loss or damage resulting from anyone's use of the Site or the Service and/or any Content posted on the ShaadiCentre.com Site or transmitted to ShaadiCentre.com Members. The exchange of matrimonial profile(s) through or by "ShaadiCentre.com" is not a matrimonial offer and/or recommendation from/by ShaadiCentre.com. ShaadiCentre.com shall not be responsible for any loss or damage to any individual arising out of, or subsequent to, any relations (including but not limited to matrimonial relations) established pursuant to the use of ShaadiCentre.com. The Site and the Service are provided "AS-IS" and ShaadiCentre.com expressly disclaims any warranty of fitness for a particular purpose or non-infringement. ShaadiCentre.com cannot guarantee and does not promise any specific results from use of the Site and/or the ShaadiCentre.com Service.
   
   ShaadiCentre.com expressly disclaims any liability or responsibility whatsoever and howsoever arising as a result of any Content posted on the Site / made available to ShaadiCentre.com by any Members or the users of the Site or any third party. ShaadiCentre.com does not assume any responsibility or liability for any illegal Content posted on the Site by any Members, users or any third party. All liability, whether civil or criminal arising out of any Content that is Posted on the Site will be of that Member / user / third party who has Posted such Content and ShaadiCentre.com reserves its right to claim damages from such Member/ user / third party that it may suffer as a result of such Content Posted on the Site. ShaadiCentre.com does not claim ownership of Content you submit or make available for inclusion on the Service.
   
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7. How will I know of changes in ShaadiCentre.com privacy policy?
   If we make a material change to our privacy policy, we will prominently post a link to those changes on our Homepage so you are always aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. If at any point we decide to use personally identifiable information in a manner materially different from that stated at the time it was collected, we will notify you by way of an email and/or direct mail. We will give you a choice as to whether or not we can use information in this different manner and act accordingly.
   
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8. Tell me about security of my personal information.
   ShaadiCentre.com takes every precaution to protect your information, both online and offline.
   
   When our registration/order process asks you to enter sensitive information (such as a credit card number), such information is encrypted and is protected with the best encryption software in the industry - SSL.
   
   While we use SSL encryption to protect sensitive information online, we also do everything in our power to protect your information offline. We follow generally accepted industry standards to protect the personal information submitted to us, both during transaction and once we receive it. All your information, not just the sensitive information mentioned above, is restricted in our offices. Only employees who need the information to perform a specific job (for example, a billing clerk or a customer service representative) are granted access to personally identifiable information.
   
   We have also done everything in our power to prevent misuse of photographs. Apart from not allowing photographs to be downloaded or copied, we have watermarked them with the ShaadiCentre.com logo. This acts as a further deterrent for illegal use elsewhere.
   
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9. Tell me about ShaadiCentre.com's email policy.
   We use email to help you find your match on ShaadiCentre.com. Our main email products and services can include, but not limited to:
   
   • Partner matches for you
   • Contact Alert of members who have taken your contact details
   • Newsletters updating you of the latest features about our Service/ Site
   • Communication from your advisor for guidance/ assistance in using the service and finding your match Occasionally, we may also send you:
   • Announcements of special events which ShaadiCentre.com is associated with; or
   • Special offers from partner sites or group sites, which we believe are useful for you.
   As a ShaadiCentre.com member, you are automatically subscribed to all of the above, as an integral part of our matchmaking services to you. However, at any time, you may choose to manage your subscriptions to the special offers which will carry a link to help you do this.
   
   We reiterate that we will never sell / rent out your email address to any third party, unless you expressly permit us to do so.
   
   Your friend's email address: You may have the option to send interesting profiles to your friends and relatives, either online or offline. Those profiles would not include any private information like contact details of the member. Do make full use of this option, because your friends and relatives are also covered by ShaadiCentre.com's spam-free privacy policy. We will use your their email address only to send a one-time message to them per request. Then they will never ever hear from us again unless they voluntarily subscribe to our services.
   
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10. Tell me how to contact ShaadiCentre.com.
    If you have any questions about this privacy statement, the practices of this site, or your dealings with this Web site, please contact us at:
    
    ShaadiCentre.com
    People Interactive (I) Pvt. Ltd.
    83/C , Hansraj Pragji Building,
    Next to TATA Motors,
    Off Dr. E. Moses Road,
    Worli, Mumbai - 400018
    Phone: +91-22-44883456

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